Privacy Policy
Deadline Communications Ltd
Version: 23 January 2026
Registered in England & Wales: 5278119
Introduction
Deadline Communications Ltd (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect personal data, and your rights in relation to it. We ask you to read this carefully and check it occasionally for updates.
For website users, this Policy applies to personal data collected via our website and other interactions with us.
Who we are and how to contact us
We are Deadline Communications Ltd, a company registered in England & Wales (company number 5278119).
Email: info@deadlinecommunications.co.uk
Address: 361 Rayleigh Road, Leigh on Sea, Essex SS9 5PS (and other offices as listed on our website).
If you have questions about this policy or want to exercise your rights, please contact us at the email above.
Data we may collect
We may collect and process personal data that you provide directly to us, including:
Identity and contact details: name, email address, telephone number.
Business details: company name, job title.
Transactional data: invoices and payment details, where applicable.
Technical and website usage data: cookies and analytics data from your device when you visit our website (including via Google Analytics).
- We do not intentionally collect Special Category Data (for example health information) or data about criminal convictions.
How we collect personal data
We collect personal data:
When you contact us (by email, phone or via forms on our website).
When you engage our services as a client or supplier.
Automatically when you use our website via cookies and analytics tools (see below).
External services
We use WeTransfer to receive large files. WeTransfer may process personal data you send in the files you upload. We do not control how WeTransfer uses your data; their own privacy policy explains their practices.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.
Data Security & Retention
We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, access to your personal data is limited to those employees, agents, contractors and other third parties who have a legitimate business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected personal data breach and will notify affected individuals and any applicable regulator where we are legally required to do so.
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements.
In relation to video footage and production materials, we may retain such content for long periods and, in some cases, indefinitely, unless we are specifically requested to delete it after a specified time period. This is because clients may request updates, revisions or further use of earlier programmes, and deletion would prevent this. Any retained footage will only be used in productions for the same specific client for whom it was originally created. We periodically review retained footage to ensure that continued retention remains necessary.
When determining appropriate retention periods for personal data, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which the data is processed, whether those purposes can be achieved by other means, and applicable legal requirements.
By law, we are required to retain basic information about our customers and suppliers (including identity, contact, financial and transaction data) for six years after the end of the relevant relationship, for tax and contractual limitation purposes.
We do not sell, trade or rent personal data to third parties.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal or legitimate business reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which overrides your rights and freedoms.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
In most circumstances you will not have to pay a fee to access your personal data (or to exercise any of the other rights above).
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to hasten our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Registered in England and Wales 5278119
Updates or amendments to this Privacy Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.